OUR POLICIES

Question 1

Privacy Policy

Answer

Mixy Chix, LLC ( "Mixy Chix," " we," "us," "our," ) cares about your privacy. We are committed to protecting both the personal, as well as the business information you share and/or store with us. You consent to this privacy policy by using this website, which applies to transactions, activities and data gathered through Mixy Chix website. We will only use customer’s personal data for the sole purpose of fulfilling a customers’ order or servicing a customer's event. This information will be held confidential and will only be shared with third parties including shipping carriers and payment processors. Information will not be stored or saved unless the customer agrees to create an account within our site, www.mixychix.com, for future orders. Please review our policy occasionally, as we may update it without notice.

Question 2

Terms of Service

Answer

By visiting www.mixychix.com, you acknowledge that you have read and agree to our policies.

Question 3

Booking Policy

Answer

Upon booking an event with Mixy Chix, LLC, you will be provided a quote based on what beverage items (spirits, beer, wine, cups, ice, garnish, stirrers, and/or napkins) you want included with your package. Events in which spirits, beer and/or wine is included, the quote is based on a 4 drink maximum per guest. All details of event and suggestions are to be discussed prior to quote being provided. If any changes are requested, it may result in additional charges and or modifications to accommodate requests. All packages that are booked includes service for up to 4 hours, with an hour of set up. Events that aren't booked as a package, will be charged an hourly rate based on event details. For events with a guest count greater than 50, a walkthrough of the venue with the host and/or event coordinator is required. The cut off time for serving alcohol at each event is 30 minutes prior to the event's end time. ALL RATES ARE SUBJECT TO CHANGE

Question 4

Cancellation Policy

Answer

Orders must be cancelled within 24 hours of being placed. NO EXCEPTIONS.

Question 5

Shipping Policy

Answer

All orders will ship via USPS within 5-7 business days of your payment being authorized and verified. Excluding weekends and holidays.

Question 6

Refund Policy

Answer

ALL SALES ARE FINAL. Please ensure that you are selecting the correct fields that correspond to the item you are purchasing.

Question 7

Return/Exchange Policy

Answer

Any order errors made on behalf of Mixy Chix, LLC will be granted an exchange or store credit upon item being returned within 14 days.

Question 8

Media Policy

Answer

We reserve the right to take photos and videos at any event we're booked to service. Understand that by booking Mixy Chix, you consent to the usage of images and videos being posted on our website or social media accounts. If you do not want media of you or your event posted, please inform us upon booking.