Question 1

Privacy Policy

Accepted Answer

Mixy Chix, LLC ( "Mixy Chix," " we," "us," "our," ) cares about your privacy. We are committed to protecting both the personal, as well as the business information you share and/or store with us. You consent to this privacy policy by using this website, which applies to transactions, activities and data gathered through Mixy Chix website. We will only use customer’s personal data for the sole purpose of fulfilling a customers’ order or servicing a customer's event. This information will be held confidential and will only be shared with third parties including shipping carriers and payment processors. Information will not be stored or saved unless the customer agrees to create an account within our site, www.mixychix.com, for future orders. Please review our policy occasionally, as we may update it without notice.

Question 2

Booking Policy

Accepted Answer

Upon booking an event with Mixy Chix, LLC, you will be provided a quote based on what beverage items (spirits, beer, wine, cups, ice, garnish, stirrers, and/or napkins) you want included with your package. Events in which spirits, beer and/or wine is included, the quote is based on a 4 drink maximum per guest. All details of event and suggestions are to be discussed prior to quote being provided. If any changes are requested, it may result in additional charges and or modifications to accommodate requests.   All packages that are booked includes service for up to 4 hours, with an hour of set up. Additional hours can be added on for an additional cost.   Please refer to https://www.mixychix.com/book-mixy for rates and to submit inquiry.   All bookings for Mocktail Bars, Events in which a Tip Jar is not allowed and Events under 20 guests will be charged a service fee (gratuity).    The cut off time for serving alcohol at each event is 30 minutes prior to the event's end time.   ALL RATES ARE SUBJECT TO CHANGE

Question 3

Terms of Service

Accepted Answer

By visiting www.mixychix.com, you acknowledge that you have read and agree to our policies.

Question 4

Media Policy

Accepted Answer

We reserve the right to take photos and videos at any event we're booked to service. Understand that by booking Mixy Chix, you consent to the usage of images and videos being posted on our website or social media accounts. If you do not want media of you or your event posted, please inform us upon booking.

Question 5

Cancellation Policy

Accepted Answer

Orders must be cancelled within 24 hours of being placed. NO EXCEPTIONS.   For event bookings, Client shall have a cancellation right up to seven (7) days prior to the date of service without being charged the full rate of service. If Client cancels within the seven (7) day period, Client shall be responsible for the full rate of service. The Deposit which is required to secure the Services is always NON-REFUNDABLE; however, in the rare event that Company is unable to perform the Services (solely due to acts of Company), Client is entitled to a full refund. If I cancel my event at any time prior to my scheduled event date, due to my own reasoning, I WILL NOT be entitled to a refund.

Question 6

Shipping Policy

Accepted Answer

All orders will ship via USPS within 5-7 business days of your payment being authorized and verified. Excluding weekends and holidays.

Question 7

Refund Policy

Accepted Answer

ALL SALES ARE FINAL. Please ensure that you are selecting the correct fields that correspond to the item you are purchasing.

Question 8

Return/Exchange Policy

Accepted Answer

Any order errors made on behalf of Mixy Chix, LLC will be granted an exchange or store credit upon item being returned within 14 days.

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